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COVID-19: Changes to food bank services 31st March 2020

31st March 2020

To ensure the safety of our volunteers and food bank clients, until further notice we are NO LONGER running our usual public food bank sessions at the Wesley Centre and St Edmund’s.

We will still be providing emergency food relief via the usual referral agencies. Please speak to your referral agency as usual and they will update you on how to access emergency food relief whilst the public food bank sessions are suspended.

Further information:
For Manchester residents, get in touch with us by email: [email protected]
For Trafford residents, call: 0300 330 9073.

Freephone helpline for vulnerable people in Manchester

A new freephone telephone helpline has been set up to support the most vulnerable people in Manchester during the Coronavirus pandemic, and this sits alongside Manchester city council’s online portal www.manchester.gov.uk/coronavirus where people can access up to date information immediately.

Call the team on:  0800 234 6123

The freephone helpline will initially offer support to:

  • People over the age of 70 who are self-isolating and have no support network
  • People who have received a letter from the NHS advising they are at higher risk or are medically vulnerable according to government criteria
  • Those who are self-isolating with no support networks (ie. friends or family).

Help will also be available, but not limited to, other groups such as carers, care leavers or young carers.

The primary needs that call handlers can help with are:

  • Delivery of food
  • Delivery of medication
  • Combating loneliness
  • Managing fuel top-up payments

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